Gingin Grass Fed products should always be thawed on a dish in the refrigerator in the vacuum-sealed package. This is the safest way to thaw food, and allows it to retain their natural juices and extraordinary flavor. Do not thaw products at room temperature or under hot water. While smaller items, usually thaw within 24 hours in the refrigerator, larger roasts, hams and turkeys may take 48-60 hours to fully thaw in the refrigerator. A general guideline is 5-6 hours per pound. Thawed steaks and chops may be refrozen as long as they have remained refrigerated and have not been thawed longer than one day.
Important: Sometimes the vacuum – package can leak while the product is thawing. This is a result of small pinholes that can occur during the freezing or shipping. As long as the product remained frozen and was refrigerated while thawing, this should not be a concern. We recommend using a baking dish or pan to catch fluids.
In order to preserve flavor and tenderness, thaw your Gingin Grass Fed meats in the refrigerator. It will take anywhere from 12 to 18 hours for steaks. Plastic wrap should not be removed until you are ready to cook the steaks. By thawing your steaks out this way, you will preserve the flavor and tenderness of the steaks.
If you notice any errors on your order please email email@example.com as soon as possible. If the order has not been shipped yet, we will happily correct the shipping address. Unfortunately, once the order is in transit, we are unable to reroute packages.
Promo codes are codes we use to offer special pricing or products to you. They are issued on the back of catalogs as well as in emails for those who subscribe to our newsletter. To redeem your promo code simply enter the code in the promo code field when placing an order. Only one promotion code may be redeemed per order.
Yes, someone will be required to be home to receive the order. We are not held accountable for any damages or missing products. As our produce are fresh, there is a 30% re-stocking fee for any returns, and the product must be returned as a whole.
All steaks are vacuum sealed, wrapped in food grade paper, and placed in our attractive gift box. They are then placed in a reusable insulated container and loaded up with plenty of gel packs to ensure that the products arrive in excellent condition.